Whether you’d like to explore Farm Cover Insurance options, request a quote, or learn more about our referral services, we’re here to assist. You can start your enquiry online and request a referral to a participating insurance broker to discuss your requirements and, where applicable, available options.
We also value your feedback and suggestions - they help us continually improve the Farm Cover Insurance experience and ensure our services meet the needs of our users.
For general questions, compliments or complaints about our website or referral service, please use our online contact form so we can direct your enquiry to the appropriate department.
If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to participating brokers’ or providers’ application, policy, loan or claims systems.
If you previously submitted an enquiry through this website and need assistance identifying or contacting the broker or provider to whom your enquiry was referred, you may contact us and we will check our referral records. Where appropriate, we can also forward your request to the relevant participating broker or provider so they can respond to you directly.
Please do not include sensitive personal or financial information in the contact form, such as passwords, banking details, credit card details, Tax File Numbers, identification documents or other information that is not necessary for us to identify your original enquiry.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
f you are not satisfied with our response, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request and, where applicable, refer you to a licensed professional.
You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Fresh regional reporting on rural crime has brought a familiar farm risk back into view: the loss of machinery, fuel, tools, livestock and stored inputs through theft or unauthorised access. While weather and biosecurity often dominate farm risk discussions, crime can be just as disruptive when it stops work, delays contractors or leaves a producer without essential equipment at a critical point in the season. - read more
Renewed rural attention on red imported fire ants is a timely reminder that biosecurity risk is not limited to livestock disease or crop pathogens. For Australian farm businesses, an invasive pest can create a chain of practical problems: movement restrictions, extra compliance work, damaged ground, animal welfare concerns, worker safety issues and possible disruption to harvest, transport or sales. - read more
Australia’s sheep and goat electronic identification rollout is moving from policy discussion into everyday farm management, and its insurance implications should not be overlooked. Recent rural reporting has highlighted the practical work now facing producers, agents, processors and saleyards as the industry shifts towards stronger individual animal traceability. - read more
Reports of renewed mouse activity in parts of grain-growing Australia are a timely reminder that farm risk is not always dramatic, fast-moving or weather-driven. A gradual build-up of rodents around paddocks, hay stacks, silos, machinery sheds and grain storage can still create costly disruption, particularly where feed, seed, wiring, insulation and packaging are exposed. - read more
Farming is not just an occupation; it's the backbone of Australia's economy and a vital part of our national identity. From the vast wheat belts of Western Australia to the fertile valleys of Victoria, our farmers work tirelessly to feed not just our nation, but countries all over the world. Their commitment ensures food security and supports rural communities, making farming a crucial industry for Australia's prosperity. - read more
Natural disasters such as bushfires, floods, cyclones and drought can disrupt farm operations, damage infrastructure, affect crops and livestock, and create significant financial pressure. Practical preparation can help farmers identify risks, plan responses and strengthen the resilience of their property and business. - read more
Cover crops are a diverse group of plants grown primarily for the benefit of the soil rather than for crop yield. They are planted in the off-season after harvesting the main crop. The primary goal is to cover the soil, reducing erosion and enhancing soil health. - read more
Farm equipment insurance helps Australian farmers manage the financial impact of damage, theft, breakdowns and liability risks involving machinery. Because tractors, harvesters, vehicles and other equipment can be costly to repair or replace, understanding the main policy types, exclusions and claims process can make it easier to choose cover that reflects your farm's equipment, location and risk profile. - read more
Knowledgebase
Insurance Underwriter: An insurance company, a financial institution that sells insurance.
